Wasp Nest in a Cavity Wall – How Professionals Treat Hidden Nests in Paddock Wood
You do not need to find the nest to book a treatment, but a few well-chosen photos and notes can make the visit smoother for everyone.
Why a picture helps
When you describe a wasp problem over the phone, it is easy to leave out the very detail the technician needs. Which of the three vents on the back wall is the busy one? Is the gap above or below the downpipe? A photograph answers questions like these in a second, and it costs you nothing but a minute of patience.
For households in Paddock Wood, in Kent, as for anyone else, the aim is not to produce a survey. It is to give the technician enough of a head start that the entrance can be found quickly on arrival. Even a slightly blurry photo of the right wall is better than none.
The one rule is safety. Take pictures from a distance, using the zoom on your phone, and never lean in close to get a better shot.
What to photograph
Think in layers, from wide to close. Start with the whole wall so the technician can see the shape of the building and where the problem sits. Then move on to the area around the entrance, and finally use zoom for the opening itself.
Useful shots include:
- The whole wall, standing well back, with the suspected entrance visible
- The area around the entrance, showing windows, pipes or a downpipe as reference points
- The opening itself, zoomed in rather than approached
- Any vent, crack or gap on the same wall that you think might be in use
- A short video of wasps flying in and out, if you can manage it safely
If wasps have appeared indoors, a photo of the spot where they emerge helps too. Keep the camera steady, stay calm and do not move towards the wasps.
Time of day is worth recording, since a photo taken on a quiet cool morning shows little. Try to take at least one when the wasps are busy, usually on a warm afternoon, so the technician can see the flight path.
Notes to go with the pictures
Alongside the photos, a few lines of written detail make the picture complete. They do not have to be neat, and a message typed on your phone is fine.
Include the wall, the approximate height, and the type of opening if you know it. Note the times you saw the most activity, and whether it has been going on for days or only just started. Mention anything you have done, such as spraying or blocking, even if it did not help. And tell us if anyone at home is allergic to stings.
That last point matters most. Mentioning an allergy at the start allows the booking to be prioritised, so put it first rather than leaving it to the end.
If you share the building or the garden with neighbours, add their contact details or a note that they have been told. It avoids confusion on the day, particularly if the wall borders a shared path or yard.
What not to do to get a better shot
A few common mistakes are worth avoiding. Do not stand on a chair, a wheelie bin or a ladder to see the entrance. Do not put your phone near the opening. Do not use flash, which can unsettle wasps, and do not approach the wall repeatedly to check on the entrance.
Avoid anything that disturbs the nest, such as tapping the wall to see what happens or shining a torch into the gap at night. An agitated colony is a bigger risk to you than any photo is worth.
If you cannot get a safe picture, skip it. A clear description is enough, and the technician will find the entrance on arrival.
If you took photos before you noticed the problem, such as pictures of the garden from last month, you may find the entrance is already visible in the background. Old photos sometimes show a gap that has since become busy.
The treatment and the price
Once the booking is made, the technician treats the nest through the entry point, so there is no need to open the wall. The price is a fixed £120 per nest, with one visit guaranteed. There is no call-out charge, and no extra for evenings, weekends or location. A further nest on the same property would be £60 for the additional one.
You can ask at booking whether the empty nest can be taken down afterwards. This depends on where it is, and the technician can tell you more once they have seen the wall.
On the day, keep children and pets away from that side of the house, close the windows, and make sure the technician can get to the wall.
Remember that sending photos does not commit you to anything beyond the fixed price. They are simply there to help, and if the picture shows something that is not a wasp nest, you will be told honestly.
How to send it and what comes next
You can book by phone on 01622 410 019, or use the online booking form on the contact page. Appointments run seven days a week, same-day service is offered, and evening and weekend slots can be arranged. The technician is fully insured and qualified, and domestic and commercial customers are both welcome.
After the visit, keep your photos. If you later need to talk to a builder about sealing the gap, or to a landlord or insurer about the nest, a record of how things looked before the treatment is useful. Wait until the wall is quiet before the gap is sealed, as blocking an active entrance can send wasps indoors.
Even if you have no photos at all, do not hold back from calling. People have been booking wasp treatments over the phone for years with nothing more than a description, and the technician is used to working that way.
Wasps on your property in Paddock Wood?
Fixed price £120 per nest, no call-out charge, same-day service available.