Wasp Nest Removal for Landlords and Rental Properties in Staplehurst
If you manage several rentals, a written wasp procedure saves repeated phone calls and gets a nest treated before it becomes a crowded summer problem.
The case for a standard instruction
An agent managing a portfolio gets the same wasp call over and over between May and September. Each time, the tenant is unsure whom to ring, the agent is unsure what to ask, and a few days go by in the middle. A simple written procedure, sent to tenants at the start of a tenancy or when the first report comes in, removes most of that delay.
The procedure does not need to be long. It needs to say what to do, what not to do and who to contact. Treat it as something a tenant can read in a minute while standing in the garden, from a safe distance from the wasps.
Wasp Exterminator Kent covers Staplehurst, in Kent, and surrounding villages, for homes and commercial premises, with a fixed price of £120 per nest.
One further benefit is consistency. When every tenant receives the same advice, nobody is told by one member of staff to deal with it themselves and by another to wait. Agree the wording with your landlords once, and then reuse it. It also gives newer members of your team something to follow when a call arrives and the usual person is away.
What the tenant instruction should say
Here is a framework you can adapt to your own house style. Keep the language plain and the tone reassuring.
- Wasps start building nests from late April, depending on the weather, so activity in summer is normal to expect.
- If you see wasps flying repeatedly to the same gap, hole or bush, report it to the agent the same day.
- Do not go near the nest, block the entrance, hit it or spray it.
- Tell us if anyone in the household is allergic to stings, so we can ask for the booking to be prioritised.
- Send us the location, and a photo only if you can take it from a safe distance.
Add the agency’s own contact details and out-of-hours arrangements at the bottom. You may also want a line saying that access will be requested politely and with notice, in line with the tenancy agreement.
Triage: what the agent should ask
When the report arrives, a handful of questions turns it into a booking. Where is the nest? Is it inside or outside? Has anyone been stung? Is there a known allergy? When is someone available to give access? Write the answers into the record before you ring the business.
Agents often ask whether it is the landlord’s or tenant’s responsibility. That depends on the individual tenancy agreement, so check it case by case, and do not let a decision on cost hold up a nest that is growing. The price is the same whoever pays, £120 per nest and £60 for a second nest on the same property.
Do not ask the tenant to climb a ladder or lean from a window to check where wasps are going in. Take their description, and if you need a better idea, ask them to watch from a distance for a couple of minutes and note where wasps seem to fly in and out. The technician will locate the nest on the day.
Where the report mentions an allergy, say so when booking so that the visit can be prioritised, and tell the tenant that this has been done. It is a simple reassurance that costs nothing.
Booking as an agent
The booking can be made by phone on 01622 410 019 or through the online form on the contact page. Agents with several properties can give a single contact, then the tenant’s name and number for each address. The business is open seven days a week, with same-day service offered, and with evening and weekend appointments to suit working tenants.
Since there is no call-out charge and no extra for location or time of day, you can tell the landlord the full cost at the point of reporting. That cuts down on approval emails. If the landlord has pre-authorised small repairs, you may not need to ask at all.
Commercial lets in the same portfolio
If your portfolio includes shops, offices or workshops, the same procedure works with small adjustments. The occupier’s staff and customers are the people at risk, and a nest by a customer entrance needs prompt attention. The business treats commercial premises, and the fixed price applies there as well.
Check the lease for who deals with pests in the unit. Some leases put it on the occupier, others on the landlord, and the building’s service arrangements can change that. We cannot say which applies, so read the document. In the meantime, ask the occupier to keep people away from the nest.
Keeping the portfolio record tidy
A shared spreadsheet is usually enough: address, date reported, nest location, date treated, cost, who authorised it. Over a few seasons, it shows which properties have repeat problems and which parts of the building attract wasps.
If a property comes up again, you can raise it with the landlord and suggest a check in late April. A property that has had a nest once is no more likely than another to have one again, but a record lets you spot patterns and act early instead of reacting.
Review the log at the end of each season. If several properties on one landlord’s books had nests in the same part of the building, such as a particular roof edge, a short note to the landlord about checking that area early next year is a useful service. Landlords value an agent who spots patterns, and it costs nothing but a few minutes.
Keep the booking details somewhere every member of your team can reach, whether that is a shared contact entry or a line in the maintenance handbook, so that a call in August does not wait on one person being back from leave.
Wasps on your property in Staplehurst?
Fixed price £120 per nest, no call-out charge, same-day service available.