Wasp Nest Removal for Landlords and Rental Properties in Stourmouth
A good booking call takes a couple of minutes, and the details you give decide whether the technician arrives knowing exactly what to do.
Why the call matters
Landlords and agents often ring with only the news that a tenant has wasps. The business can work with that, but every question you can answer in advance saves time and avoids a wasted visit. The technician arriving at the right place, with the right idea of the job, is what makes a single visit enough.
Take five minutes with the tenant before you ring. The information below is simple to collect, and most of it can be gathered by text without anybody going near the nest.
Wasp Exterminator Kent covers Stourmouth and nearby villages for domestic and commercial premises at a fixed £120 per nest.
Agents who handle many bookings often keep the checklist as a template in their phone or on screen. It means that the same questions get asked every time, whoever takes the call. Landlords with one or two properties may find that it is enough to write the answers on a scrap of paper before they ring.
The checklist
Keep this list beside you when you call or fill in the form.
- The full address and postcode of the property.
- Whether the property is a home or a business.
- Where the nest is, as precisely as possible: roof edge, wall, chimney, shed, tree, hedge or ground.
- Whether it is inside or outside, and whether you know the way in.
- How long wasps have been seen, and whether numbers are rising.
- Whether anyone has been stung, and whether anyone is allergic.
- The name and phone number of the person giving access, and the times they are free.
- Whether there may be more than one nest on the property.
The more specific you are, the better. “Back wall, left of the drainpipe, just under the roof” is far more useful than “somewhere at the back”.
If you cannot answer every point, do not delay the call. The business can work with partial information and will ask for the rest. It is better to book a same-day visit with some gaps than to wait for a full set of answers and lose a day.
Take care not to ask the tenant to go and check anything that involves going near the nest. If a detail cannot be known from a safe distance, leave it for the technician.
Things to say clearly
Mention any allergy at the start. The client’s advice is that it should be said when booking so that the booking can be prioritised. Do not ask for a guaranteed time, as none can be promised, but it will be treated with the seriousness it deserves.
Say if the access is difficult: a locked gate, a loft hatch above a landing, a flat roof, a nest behind a fence. If the nest is near a neighbour’s boundary, say that too. Honesty about complications is better than a surprise on the day.
Mention the tenant’s preferred way of being contacted, whether a call or a text. Some tenants do not answer unknown numbers, and a message that the technician will ring from a particular number avoids missed connections.
If you are booking for a commercial premises, say who the contact is on site and when the premises are open to the public. That helps the technician work out whether the nest is a danger to customers and plan the visit accordingly.
How to book
Bookings are taken on 01622 410 019 or book through the form on the contact page. The business is open seven days a week and offers same-day service, with evening and weekend appointments. If you find a nest out of normal office hours and it is urgent, the form can be used for an emergency.
If you are an agent booking for a landlord, give your own details as well as the tenant’s. If you are a landlord, say whether the agent should be copied in on messages.
It is worth saving the number in your phone with a label such as “wasps”, so that when a report comes in on a busy day you do not have to search for it.
The price and what is included
Ask about the price if you wish, but the answer is simple. It is £120 per nest, with one visit guaranteed. A further nest at the same property is charged at £60 extra. There is no call-out charge, no extra for evenings or weekends and no added cost for where the property is.
The technician is fully insured and qualified, and the work is described as safe and effective. If you want to know whether the empty nest can be taken down, ask at booking.
Treat the form as you would a phone call. Fill every box you can, and add a line saying whether the matter is urgent. If anyone is allergic to stings, state it in the message, not only in a tick box, so that it is seen.
If the form is being filled in by the tenant, tell them what to include, or copy the checklist into a message to them first.
After the call
Tell the tenant the day, the time window and what to do. Ask them to keep away from the nest in the meantime, to keep children and pets clear and not to spray or block it. Note the booking in the property file with the date and what you were told.
After the visit, ask the tenant to confirm it has taken place and to report any continued activity. Keep the invoice. The whole process, from report to record, can be handled in a handful of messages.
If something was missed on the call, ring back and say so. Nobody minds, and a corrected detail makes the visit smoother.
Wasps on your property in Stourmouth?
Fixed price £120 per nest, no call-out charge, same-day service available.